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About Us

Measuring Customer Satisfaction is Key

We will partner with your organization to measure what is most important to your customers and uncover how your organization performs against customer expectation.

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About Us

Octavia is a training and consultancy company based in Abuja, Nigeria. We are a customer service company with its core focus centered on increasing the capacity of its clients in the area of Customer Relationship Management.

Our approach and training format presents the flexibility of delivering training services anywhere in the world using the best-of-breed solutions and methodologies.

We considered our engagements as training consultants a partnership with Octavia and we strive to ensure organizations that have partnered with us not only benefit from the Octavia experience but also ensure your organization delivers exceptional customer experience. This ensures business sustainability through customer management and repeat patronage which is essential to every business.

Through our engagement lifecycle, we build and maintain close partnership with all clients, ensuring we understand their concerns. Through this approach, we are able to create custom-made courses that help them achieve their goals.

We are focused on providing integrated solutions and services to customers around the world. In putting our clients interests first, we work hard to exceed your expectations.

We’ll help you achieve organizational effectiveness.